Entry Level Management Consultant
Written by Susan Britton Whitcomb, CPRW, NCRW

MANUEL C. ROBLES

5555 Gardenside Avenue                            (415) 555-5555
Los Angeles, CA 90000           mcr111@somedomain.com

PROFESSIONAL GOAL

Contribute to a management consulting firm whose clients will benefit from my strengths in revenue enhancement, economic analysis, product development, governance system development, performance bench-marking, and other organizational enhancements.

QUALIFICATIONS

Projects: Project management support pertinent to managed care delivery systems for HMOs, IPAs, medical groups, multihospital systems, and national health care providers.

Verbal: Client communications/interaction (medical directors, chief executives, administrators), interdisciplinary team collaboration, and management reporting.

Research: Data collection, organization, and analysis; investigative and interviewing skills.

Finance: Predictive models, financial impacts, budgeting, projections. Economics degree.

Bilingual: Fluency in Spanish language, business etiquette, and culture.

Computer: PowerPoint (multimedia presentations), Excel (financial modeling, budgeting), Word (report generation, business communications), and E-communications.

EXPERIENCE

MEDICAL MANAGEMENT ADVISORS, Los Angeles, California                                                     9/97-Present
Associate Consultant for management consulting firm servicing market-leading health plans, integrated delivery systems, integrators, and providers throughout the U.S. Clients include Columbia-HCA, Cedars-Sinai Medical Center, U-Mass Memorial Health Care, UCSF Stanford Health Care, and others. Provide project support in strategy and business planning, network design operations and organization, and health care finance. Sample projects:

Challenge: For New England regional health system-expand scope of services, create physician-linking mechanisms, foster medical group-hospital relationships, and optimize acquisitions position.

Action: Developed and implemented instrument to conduct national survey; determined respondents' needs and interests in joining client's new institute that is designed to provide expertise in practice management, managed care administration, and population-based management.

Result: Proposed infrastructure model, regional sites, program content, and target groups to participate in unique think-tank/training institute; program will link physicians and senior management from key IPAs and medical groups, expand scope of services, and provide client with solid acquisition opportunities.

Challenge: For leading Midwestern health system-develop revenue enhancement opportunities.

Action: Collaborated with team to identify 12 major opportunities and was assigned to handle Medicare Select component. Conducted competitor research; prepared financial models (administrative and marketing budgets, hospital impacts, enrollment projections, annual growth rates); structured product benefits; developed story-lines, slides, and materials for client presentation.

Result: Client selected Medicare product as strongest growth opportunity with a projected revenue enhancement of $13 million.

EDUCATION

Bachelor of Arts, Economics; minor in Hispanic Studies, Scripps College, Claremont, CA (1997). Sigma Delta Pi. Economics, history, and literature courses (all conducted in Spanish), University of Salamanca, Spain (1995).

Susan Britton Whitcomb is author of Resume Magic: Trade Secrets of a Professional Resume Writer (JIST, 1999) and contributor to 10 resume and job-search related books. A Nationally Certified Resume Writer and Certified Professional Resume Writer, Susan is principal of California-based firm Alpha Omega Services. She brings 15 years' experience to the tasks of resume development and job search/career transition for professionals, managers, and executives. Contact her at http://www.topresume.com or 559-222-7474.