A Weekly Q&A Column About Professionalism, Etiquette and Problems in the Workplace
by Sue Morem
New Year's Resolutions
This is the last column I will write this year and with the New Year
approaching, it seems fitting to address the issue of New Year's
resolutions. Have you thought about yours? New Yearís resolutions can
provide you the opportunity to redefine the kind of person, employee or
employer you envision being.
Assuming you are able to get your work done satisfactorily, when was
the last time you evaluated your personal performance? What impact have
you had on the people you work with? What will your legacy be, and what
will people say when you leave to retire or leave to pursue new
challenges? If you have no idea, then begin by deciding how you would like
to be described and remembered. Chances are that in addition to what you
accomplish over the years, your relationships with others will have been
equally, if not more important to you and to your success.
As the New Year begins, I hope you will begin anew by thinking about
the kind of person you will be. If you arenít sure what to resolve or
where to begin, perhaps the following will be a starting point or trigger
some ideas of your own. Based on the questions I receive for this column,
and the frustrations I hear about, I thought the following resolutions
would be a good place to begin, for you and for me. Feel free to
personalize them or write your own; when you write down your resolutions
they become more than thoughts, so take the time to write them down. I
plan to place these on my desk and read them everyday. I hope you will do
the same with yours. (Click here for a
I do what I say: If I say I will get back to you by a certain
time, I will get back to you by that time. If I say I will do something, I
will do it. I am trustworthy and will be held accountable.
I take ownership for what happens: I will not blame others, lash
out or make excuses for problems that arise. When something happens, I
will look to myself first to see what role I played in it, acknowledge my
responsibility and take ownership in resolving the problem.
I am positive: I will be a positive influence on others. I
realize that there will be tough times and negativity surrounding me, but
I will rise above it. I will focus on solutions, not problems and remain
optimistic, with the belief that out of challenges opportunities arise.
I am respectful: I respect others opinions, differences,
personal space and time.
I set realistic goals: I know what I need to do and when I need
to do it. I have clear goals in mind and work toward these goals everyday.
I use my time wisely: I show up on time, begin and end meetings
on time, and I donít waste time Ė mine or others. I avoid gossip and
meaningless chitchat, and stay focused on my work.
I am organized: I know where things are and can access them
quickly. My desk is clean and organized at the end of each day.
I bring out the best in others: I realize that the best way for
me to shine and look good is to make others look good. I will compliment
others frequently and be the kind of person I want others to be.
I take pride in my work and will do my best: My job is important
and I am important, no matter what position I hold. I will work each day
with energy and purpose and make a positive contribution. I realize it
will be much easier to feel good at the end of the day if I enjoy the work
I do and acknowledge the contribution Iíve made.
Click here for a printer-friendly page of
the above resolutions
Sue Morem is a professional speaker, trainer and syndicated columnist. She
is author of the newly released
101 Tips for Graduates and
How to Gain the Professional Edge, Second Edition. You can contact her by email at
firstname.lastname@example.org or visit her web site at
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